Message from Huntington West Homeowners Association, Inc. - Assessment Remittance Lockbox Update
Heritage will be sending out invoices for 2023 HOA fees soon. Invoices will reflect a slight (5%) increase in mandatory HOA fees, due to rising costs from contractors , especially our pool service contractors. Fees are due May 1. Complete payment information will be included on invoice statements, but please be aware of the following changes to lockbox payment procedures.
Dear Homeowner,
The Truist lockbox is closing Friday, March 17th, 2023. If you are remitting your payment to the old Truist Lockbox, PO Box 628207. This lockbox will permanently close on March 17th.
If you are using BillPay through your financial institution to make your assessment payment, please do not edit; you will need to DELETE your current BillPay instructions and establish a NEW BillPay request with the correct mailing address. Please do not edit as we have found this does not guarantee the change. Please see attached Ways to Pay for the correct processing of your payment.
If you fail to make the necessary changes to the payment remittance and it is made electronically, the payment will be denied, with a message stating that the account has been closed. It will be returned to you at that point. If your BillPay payment is processed by check, it will be forwarded to Heritage via US mail, where it will be scanned for posting to the homeowner account. Please note this will result in a delay in your assessment payment being posted to your account, which could result in late fees and interest being applied.
If you have already made the changes to your online Bill Pay to reflect Alliance bill pay information, you do not need to make any changes.
We want to make every effort to assist you in this transition process. If you have any further questions, please feel free to contact us at Heritage Property Management.
Sincerely,
Huntington West Homeowners Association, Inc.
This Community is Professionally Managed By:
Heritage Property Management Services, Inc.
(770) 451-8171 | www.heritageproperty.com
Heritage Property Management
“WAYS TO PAY” YOUR ASSESSMENTS
